01
The context
Across the group, every process had its own way of getting a request approved: an email, a call, sometimes a signed document. Nobody knew where a request stood or who had to act.
02
What we built
A workflow engine shared by every module: steps, roles and conditions set per process, a history of every decision and a single page of pending actions.
Key features
- Steps, roles and conditions set for each process
- One engine shared by every module of the intranet
- A history of every decision, with who made it and when
- A single page listing what each approver has to act on
03
The outcome
Every request follows a known path, and every approver sees what is waiting for them.